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Address
Gedimino Avenue 44, 3rd Floor
LT-01110 Vilnius, Lithuania
FAQ

Frequently asked questions

01.
Do I need a European address to open an account?

No. Cash Me was built specifically for emigrants, expats, and LATAM individuals who do not have a local European address. You can open your personal account from anywhere in the world — all you need is a valid ID and a selfie for identity verification. No branch visits, no local documents required.

02.
What documents are required to sign up?

To open your Cash Me personal account you need a valid government-issued photo ID (passport or national ID card) and a selfie for KYC verification. The process is fully digital and takes less than 5 minutes. KYC is handled by our licensed partner provider.

03.
Is the Basic account really free?

You can transfer funds instantly between accounts or schedule bank transfers. Withdrawals can be made via ATM, bank transfer, or linked payment methods.

04.
Do you offer budgeting or financial tools?

Yes. The Basic plan is completely free to open and maintain. You get a multi-currency account, one free virtual Mastercard, and access to SEPA transfers from 0.30%. Optional paid features include your personal EEA IBAN (€5 setup + €1/month) and a physical card (from €9.90).

05.
How does my European IBAN work?

Your personal EEA IBAN works exactly like a European bank account number. You can share it with employers, clients, or platforms to receive international payments in euros. Non-EEA IBANs are also available for receiving payments outside the European Economic Area.

06.
How much does it cost to send money internationally?

SEPA transfers cost 0.30% with a minimum of €1. SWIFT outbound transfers cost 0.50% with a minimum of €40. FX conversion is applied at interbank-based rates with a spread of 0.8%–2.5%. All fees are shown clearly before you confirm any transfer — no hidden costs.

07.
Is Cash Me a bank?

Cash Me is not a bank, not an EMI, and not a crypto exchange. We are a fintech platform incorporated in Lithuania that provides financial services through licensed BaaS and EMI partners who are regulated under PSD2 and EEA standards. Your funds are safeguarded by our licensed partners in accordance with European regulation.

08.
Is my money safe?

Yes. Safeguarding of client funds is handled by our licensed BaaS/EMI partners in accordance with PSD2 European regulation. All transactions are monitored for fraud and AML compliance. Every client is subject to KYC verification, sanctions screening, and PEP checks.